Last updated: September 2026

Concierge Seven Ltd respects your privacy and takes care of the personal information you share with us.

Who we are

Concierge Seven Ltd supplies tickets and hospitality for events worldwide.

For the purposes of UK data protection law, Concierge Seven Ltd is the data controller.

Contact: hello@conciergeseven.co.uk

What information we collect

We may collect personal information when you contact us by email, WhatsApp or through another direct enquiry.

This may include:

your name
your email address
your telephone number
details of your enquiry or ticket request
information needed to arrange and fulfil a booking
payment or billing information where relevant

How we use your information

We use your information to:

respond to enquiries
source tickets or hospitality on your behalf
arrange and manage bookings
communicate with you about your booking
issue invoices and maintain business records
deal with any questions or problems relating to a booking

Our lawful basis for using your information

We normally use your personal information because it is necessary to respond to your request or to enter into or perform a contract with you.

We may also use information where we have a legitimate business interest in managing our client relationships, keeping appropriate business records and operating Concierge Seven.

Where we are required to retain information for legal, accounting or tax purposes, we do so to meet our legal obligations.

Who we share information with

We only share personal information where it is necessary to provide our services or operate the business.

This may include trusted ticket, hospitality, payment, accounting, technology or professional service providers.

We do not sell your personal information.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including any legal, accounting or tax requirements.

International Services

As we source tickets and hospitality internationally, it may occasionally be necessary to share relevant information with suppliers or service providers outside the UK.

Where personal information is transferred internationally, we take appropriate steps to protect it in accordance with applicable data protection law.

Your rights

Depending on the circumstances, you may have the right to ask us to:

provide a copy of the personal information we hold about you
correct inaccurate information
delete your information
restrict how we use your information
object to certain uses of your information

You can contact us at hello@conciergeseven.co.ukif you would like to exercise any of these rights.

You also have the right to raise a concern with the Information Commissioner’s Office.

Information Commissioner’s Office

Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on this website.